The Catholic University of America


The Importance of Open Communication


By Vin Lacovara, CUA compliance and privacy officer

The University’s unique ethical culture is founded upon our mission to be of service to the Catholic Church and to the nation. When we don’t raise our concerns they can’t be addressed and our culture and mission suffer. For that reason it is important that we all speak up about problems or potential wrongdoing. The University has a number of resources for communicating our concerns.

The primary resource is our supervisors, such as directors, chairs,
deans, and vice presidents. Open communication with our supervisors
fosters trust and can prevent small problems from becoming larger ones.

Another resource for reporting is the specific managers who are responsible for the issue in question, such as discrimination, occupational safety, privacy, or research. A list of key officials for reporting concerns, including the University compliance and privacy officer, is contained in the Compliance and Ethics Program Brochure.

If you are uncomfortable using the normal administrative channels above, concerns can be raised through the University’s Compliance and Ethics Helpline tel. (855) 350-9396 (toll free) or online at The helpline is available 24 hours a day, and we can make our reports anonymously if we prefer.

People may often be reluctant to speak up because they fear negative consequences. It is important to understand that all good faith reports, from whatever source, may be made free from fear of retaliation per the University’s Non-Retaliation Policy. If we have concerns, the University wants to know about them!

Questions about reporting or about the University’s Compliance and Ethics Program can be directed to Vin Lacovara, University compliance and privacy officer, (tel. 202-319-6170 or CUA-COMPLIANCE@CUA.EDU).